Roku2 & Netflix 5.1 issue

The problem with this one is whenever dd5.1 is enabled on Netflix, the display turns roku magenta/cyan. CC only, no problem. 2 channel stereo, ditto.

I have tried two quality hdmi cables and the problem only occurs with the Roku.

DD 5.1 or others work perfectly with all other sources.

I contacted Roku on the 12th., again by chat on the 14th (long chat. We reset everything and even removed/re-installed Netflix.

The chat desk person, while friendly, was unable to come up with any answers even after, she said, she had spoken to Netflix.

I've a ticket into support from the 12th as I said but have not heard a word from Roku since.

Anyone else had this issue?
Any results?
Is it normal for Roku to take days to respond?

Thanks all,

Doug k
Roku2 & Netflix 5.1 issue

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